Building Systems

Building Hours, Access, and Elevator Service:

The building is open and elevator service is available on weekdays, excluding holidays, from 7:00 am to 6:00 pm. Outside of these hours the building is closed to the general public and the elevators are locked off to each floor.

Access to the building and typical floors, outside normal office hours, is by security card only. Security cards for staff requiring after-hours access can be purchased through our office for $15.00 per card. In an effort to increase security we encourage you to provide cards only to those staff members who need access outside of business hours. We also encourage you to assess the hours per day needed for each employee card.

Contact Carolyn via email at crailton@westpenderproperty.com to order your cards.

Please note that for the protection of our tenants our cleaning staff are instructed not to provide access to any person for any reason. Should you have an emergency, call our office number 604-683-2141 or Fusion Security at 778- 371-7376 for assistance.


Enterphones:

Should you have clients who require access outside of normal business hours, the building is equipped with an enterphone which will allow you to provide entry to the building and your floor. This listing on the enterphone must be requested, we do not place tenants on it automatically. To be listed simply determine the phone number you wish to be connected to (do not use a line which will be call-forwarded after hours and do use a phone that can be heard and answered by those in the office) contact our office and provide the number and we will do the rest.


Heating and Air Conditioning:

Standard operating hours for the building’s heating and cooling systems are from 6:00 am to 6:00 pm, Monday through Friday. Ventilation fans are sometimes run on Saturdays; all systems are off on Sundays and statutory holidays. Any additional HVAC services can be provided, by request, through the Management Office at an additional cost. Requests for additional HVAC service must be placed in writing at least 24 hours in advance. For further information, please contact the management office.

If you need adjustments to the temperature within your office, please call the management office at 604-683-2141 or email Carolyn at crailton@westpenderproperty.com


Lighting:

There is a computerized lighting control system in this building which controls the corridor lighting. Corridor lights are turned off at 7:00 p.m. but there is an override switch for 2 hours located near the women’s washroom on each floor. Other lights are turned off at night by our cleaning staff and/or security.

In our ongoing effort to save energy, we ask that you please have the last staff member to leave your offices turn off the lights. It is especially important for those working on the weekends to turn off the lights when they leave.

We also encourage you to consider installing separate light switches for rooms that are not used all the time. These lights could then be turned off when rooms are not in use.


Telecommunications:

The building has been wired with a fibre optic network. This service is provided by Telus, Bell Canada, Allstream and Shaw Cable.

The installation of any new telephone and data communications system providers must have prior approval of the Landlord. Once you have obtained approval, should you wish to proceed with the installation, please ensure that your contractor arranges for access to building equipment with our operations staff in advance. Access to the telephone and electrical rooms without prior arrangements cannot be provided.